It is our policy that the personal information we process in the course of conducting our business will be handled in compliance with the requirements of the applicable privacy legislation in Canada, which may include the Personal Information Protection Act (Alberta), the Personal Information Protection and Electronics Documents Act (Canada) and other applicable privacy legislation within each jurisdiction in which we operate.
The Company does not sell, share or distribute your personal information, except as described in this Policy or at the time of collection, or as permitted or required by applicable laws.
Please read this Policy carefully to understand our policies and practices for collecting, using, disclosing, and storing data. By engaging with our website and otherwise providing your personal information to us in the course of using our services, you accept and consent to the practices described in this Policy. This Policy may change from time to time. Your continued engagement with our website and with the Company after any such revisions indicates that you accept and consent to them. We ask that you please check this Policy periodically for updates. If you do not agree to terms and conditions of this Policy, you should discontinue your use of our website immediately.
Collection, Use and Disclosure of Personal Information
Unless outlined in this Policy or as otherwise permitted by applicable law, no personal information is collected without first obtaining your express or implied consent. The Company may collect personal information of clients and customers in the course of the Company’s service delivery or a third party’s engagement with the Company, and through use of the Company’s website. The Company may also collect limited personal information from individuals who make requests to the Company for information or if you otherwise provide personal information to us. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
The personal information collected by the Company may be used and disclosed for its business purposes including to administer our website and business; enable your use of the services available on our website; send you email notifications that you have specifically requested; send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter); send you marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications); keep our website secure and prevent fraud.
This may involve sharing certain personal information with the Company’s employees, contractors, consultants and other parties who require such information in order for the Company to conduct its business and/or provide services.
The Company will limit the amount of personal information that is collected to only that required for identified business purposes. Personal information will not be used or disclosed for purposes other than those for which it was collected or as outlined in this Policy or permitted by applicable law.
Personal information will be retained only as long as necessary for the identified business purpose, subject to the Company’s retention policy and applicable legislative requirements.
Processing of Personal Information Outside Canada and Service Providers
The Company may transfer personal information of its employees, clients and customers outside of Canada for storage on servers located in the United States.
From time to time, the Company uses third party service providers that may be located outside of Canada or that may transfer your personal information outside of Canada. The Company uses third party service providers for business and operational purposes including accounting, reporting and contract execution. Please contact the Company’s Privacy Officer for further details.
Where personal information is stored outside of Canada, it is subject to the laws of the jurisdiction in which it is stored, and may be accessible to that jurisdiction’s government, courts, or law enforcement or regulatory agencies.
Automatically Obtained Information
Our servers collect and store information such as the IP address from which you access our websites, your browser type, the date and time you accessed the site, the internet address of the website that you came from, and cookie information as further described below.
Information collected for Google Remarketing/cookies includes, but is not limited to, data to track frequency of visits, pages visited, web browser used, and city of web visitor.
The Company tracks its website usage via Google Analytics to help inform its programming and marketing activities. If you wish to be excluded from Google Analytics data collection, you can download its Opt-Out Browser Add-On, which is accessible here: https://tools.google.com/dlpage/gaoptout.
Our website includes links to other organizations’ websites solely for information and convenience. Other websites are governed by privacy policies and practices that may differ significantly from those of the Company. We strongly recommend that you review the privacy policies and practices with respect to collection, use and disclosure of personal information of all linked websites before submitting any personal information. We are not responsible for the content or the privacy practices of other websites.
The security of your personal information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your personal information from loss, misuse and unauthorized access, use, alteration or disclosure. Following are examples of our security procedures used to protect your personal information:
- Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect data.
- Company computers that store personal information are located on a server which employs firewall and security technology. These computers/servers are located in Canada and the U.S.
- All files reside in Microsoft Cloud, which can only be accessed by password and multifactor authentication.
- We monitor the limited number of employees who have potential access to your personal information.
We caution that, while we endeavor to secure your personal information, no network, system or server is 100% secure.
Managing Personal Information and Privacy Officer
Personal information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used. You are responsible for notifying the Company of any changes to your personal information that has been collected by the Company.
Requests for access to or correction of your personal information or to withdraw your consent, or any questions or concerns that you may have about the treatment of your personal information, should be directed to the Company’s Privacy Officer at firstname.lastname@example.org.
This Policy may be changed by the Company at any time without notice. Accordingly, you should review this Policy regularly. You will find the date of the last revision of this Policy at the bottom of the page.
August 12, 2022